Evergreen is a charity that inspires action to green cities. Evergreen strives to solve pressing urban environmental issues by bringing people together, inspiring them with possibilities and engaging them in identifying solutions and taking action.

Overview: To provide assistance during peak season (Mid April to September) with bringing Evergreen’s vision of the Evergreen Brick Works Garden Market to life: a mission-driven retail and educational garden centre that will inspire Torontonians to garden ecologically on their home landscape.

Objectives:

Sales and Customer Service

Provide friendly and enthusiastic customer service to guests

Cash

Accurately operate a computerized POS system and with cash handling
Accurately record keep in relation to cash procedures

Volunteers and Education

Work alongside volunteers
Assist in seminars and workshops

Plant and Care and Maintenance

Assist in plant maintenance and care of seasonal merchandise
Execute proper procedure with respect to opening and closing duties

Custodial tasks

Thoroughly carry out custodial tasks

Competencies:

Model’s EG’s Core Values

Analytical/Decision Making/Problem Solving skills. Draw insightful conclusions from information. Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of EG. Assess difficult situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Calm under pressure. Demonstrate composure in stressful situations.
Communication. Speak, listen and write in a clear, confident, respectful, thorough and timely manner using appropriate and effective communication tools and techniques.
Customer-focus. Anticipate, understand, and respond to the needs of internal and external customers/donors to meet or exceed their expectations and receives positive feedback from internal and external customers/donors.
Flexibility/adaptability. Flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency. Adjust quickly to changing priorities and conditions. Cope effectively with complexity and change.
Proactivity/Enthusiasm/Persistence. Act without being told what to do. Passionate and excited over work. Can-do attitude. Tenacious and goes the distance to get something done.

Guidelines:

Reporting Relationships:

Supervised by: Manager, Evergreen Garden Market
Supervises: volunteers

Qualifications:

Experience in retail sales, preferably garden centres
Knowledge of plant material, particularly native plants
A keen eye and understanding towards merchandising
Experience in operating a computerized POS system and with cash handling
Experience in record keeping in relation to cash procedures

Working conditions:

Working outdoors in inclement weather (winter cold)
Required to work days, evenings, and weekends as scheduled

Physical requirements:

Standing for extended periods of time
Lifting heavy objects over 25lbs on a regular basis
Doing repetitive tasks with few breaks

Cover letters and resumes can be submitted by e-mail to:
humanresources@evergreen.ca