GENERAL SUMMARY:  The Store Associate (Brand Ambassador) is responsible for generating sales by engaging and connecting with customers and  maintaining a neat, clean and safe working and shopping environment.

JOB RESPONSIBILITIES:

Creates a positive, welcoming experience for customers

Demonstrates a customer first mindset while working in the store
Educates customers on our product, offers, promotions
Connects with customers by asking open-ended questions
Speaks with knowledge and confidence to customers about styles and fit.

Delivers customer service to increase sales

Drives store sales by suggesting items to meet needs.
Upholds all store policies and procedures.

Ensures that merchandise and store are easy to shop and accessible to customers

Maintains the store to meet brand standards.
Executes all operational processes effectively.

Contributes to a positive working environment

Demonstrates values and behaviors consistent with our culture.
Provides support to employees through sharing of knowledge.
Assists team members in customer interactions.
Completes tasks as directed by a leader.

Qualifications

Previous experience in retail preferred.
Ability to:
Demonstrate strong customer focused service on.
Communicate effectively with customers and employees.
Receive feedback and take action when appropriate.
Meet brand availability requirements.
Lift and carry 30 lbs.
Maneuver around sales floor and stockroom.

This job description intends to describe the general nature and level of work people assigned to this job perform.  It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.

TO APPLY:

For more information, please contact Chris Le Feuvre, GM, Ottawa Tanger OutletsChris_lefeuvre@stores.gap.com or log-on to our website at www.gapinc.com/brcareersto complete an online application.