KEY RESPONSIBILITIES
Support, through co-case management and consultation with case management teams, the ongoing needs assessments and plans for beneficiaries with layered or complex vulnerabilities, considering special populations.
Support Case Management within safe & secure spaces supporting different populations and refer individuals in need of support to appropriate service providers outlined within the referral network.
Support to community outreach to facilitate emotional support and appropriate referrals.
Support the application of minimum standards on child protection, gender and diversity within all programs and services to beneficiaries.
Advocate for a client-centred approach both internally and externally in matters of mental health and psychosocial support, which recognizes issues of equity and cultural diversity.
Continuously assess, monitor and evaluate needs (individual and community) and activities, and communicate observations as required to SWB leadership.
Contribute to SWB monitoring and reporting responsibilities and implementation of key monitoring tools as part of the planning and program management process.
Continuously assess, monitor and evaluate needs and activities, follow up when required.
Employees and Volunteers at every level are responsible for safe work practices and to adhere to practices outlined in their applicable provincial Occupational Health and Safety Act.
Support other Red Cross initiatives, as needed, to provide for a coordinated team effort to meeting the needs of the most vulnerable in the community.

QUALIFICATIONS
An undergraduate degree in social work, nursing or psychology with a minimum of 2-4 years of job-related work experience, or an equivalent combination of education and experience.
Background in psychosocial work, nursing, teaching, social work, youth engagement, public health is considered a strong asset
Training in Psychological First Aid, protection and violence prevention, and psychosocial support in emergencies is considered an asset.
Knowledge and certification in crisis intervention, ASIST (Applied Suicide Intervention Skills Training), or similar preferred.
Case work and case management experience would be considered a strong asset.
Strong verbal and written communication skills in English are essential
Superior customer service, interpersonal relations, communication, problem-solving, and time management skills are required.
Demonstrated ability to work collaboratively as a member of a multidisciplinary team.

Strong organizational skills.
Discrete, professional and mature.
Demonstrated skills in diplomacy, cultural awareness and practical approach.
Ability to train, mentor and work with personnel.
This position requires a satisfactory Criminal Records Check and Vulnerable Sector Check or a satisfactory Enhanced Police Information Check (EPIC)
If driving for society business; a valid driver’s license is required with a satisfactory drivers’ abstract

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