Applications are invited from qualified candidates for the position of Store Manager in the St. John’s Metro area.
Overall Responsibility
The Store Manger is considered to be the “face of the business” and as such has primary responsibility for ensuring that the high standards of customer service, store image and store operations are met on a daily basis. The primary focus of the position is to provide leadership in all aspects of the day-to-day operations of the store in accordance with the operational standards set out by North Atlantic.
Key Tasks & Responsibilities
Build a positive relationship with customers by maintaining a personal presence in the store and a high profile in the local community.
Promoting an operating philosophy focused on “Clean, Fresh and Friendly”
Strive to meet sales and margin targets as established by Head Office by:
Ensuring the store is always well stocked in accordance with the merchandising plan. This includes responsibility for ordering all products from approved suppliers.
Ensuring the execution of all promotional programs in accordance with North Atlantic promotional plans.
Ensuring that all items are priced in accordance with North Atlantic pricing policy.
Ensuring established store standards for maintenance and cleanliness are met (interior and exterior).
Ensuring all appropriate measures are taken to ensure store is operated in a safe and secure manner. This includes ensuring that the store is operated in accordance with OH&S regulations, environmental protocols and all other local laws and regulations. It also includes ensuring that no hazards to staff or customers exist, and ensuring assets are properly protected in accordance with security policy at all times.
Managing the day-to-day staffing requirements of the store in a professional and respectful manner. This includes responsibility for hiring, disciplinary measures, and staffing scheduling.
Training and coaching of staff to ensure highest level of staff proficiency and efficiency in all aspects of operation and customer service.
Preparing daily deposits and ensuring that all shifts are balanced and any cash shortages are dealt with in accordance with established policy. Ensure internal controls over cash as per established policy are maintained.
Ensuring that inventory shortages are minimized and internal controls over inventory are maintained in accordance with established policy.
Responsible for two-way communication between head office and the store employees. This includes ensuring employees are aware of all relevant communications from head office as well as communicating issues and recommendations on merchandising, products carried, pricing, personnel, and general operations to the attention of the head office personnel.
Qualified candidates wishing to be considered for this position are invited to apply in writing to orangestore@northatlantic.ca by November 17, 2015.