Holloway Lodging Corporation, an equal opportunity employer, is one of Canada’s largest lodging companies and our goal is to be one of North America’s top-performing lodging companies. Holloway hotels operate under internationally recognized brands such as Travelodge®, Super 8®, Holiday Inn®, Hilton®, Best Western® and Days Inn®. For more information on Holloway, please visit our website at www.hlcorp.ca.
Reporting to the Regional Director of Sales, the Regional Sales Manager is responsible for developing new prospective and repeat top accounts for all of Holloway’s hotels by researching, regularly and strategically prospecting, and building relationships to contract guestroom revenues to exceed revenue goals. This position will focus on the Travelodge Suites Moncton, Holiday Inn Express Moncton, and the Travelodge Suites Saint John. You will be someone who is both highly proactive and reactive and have a strong ability to provide a seamless customer service approach, while providing advice and guidance throughout the entire sales process from first point of contact to post business follow up. You will strive to always achieve the highest level of guest satisfaction, so as to ensure repeat business and maximum hotel revenue potential.
Responsibilities:
Meet assigned market segments budgeted sales and profit margin by soliciting, selling and confirming business as required through targeted sales calls, cold calls, sales blitzes
Solicit and maintain ongoing contact with all active accounts in an effort to promote repeat business
Prepare proposals and presentations, and lead negotiations to meet the needs of both client and hotels
Research and/or have knowledge of the local competition and assess general market conditions
Maintain and update files/account information and provide analysis and reporting on account activity, production, pace and trends
Conduct site inspections with clients
Prepare monthly sales reports in accordance with corporate reporting standards, including sales activities completed, key account development strategies & relevant sales intelligence
Develop and maintain key industry partnerships
Active participation in community and industry related organizations
Be able to work flexible hours and weekends when required
Take initiative to anticipate and exceed guest expectations
Respond quickly to guest inquiries in a friendly and efficient manner
Perform any other job related duties as assigned.
Required competencies include:
3 years + sales manager experience, preferably within the hotel industry
University degree in Hotel Management or related discipline a strong asset
Able to travel
Bilingual is an asset
Excellent interpersonal, presentation, written and verbal communication skills
Maturity to independently focus on requirements of the position while also fostering a positive team environment
Ability to effectively manage a significant and key account base
Strong organizational and time management skills
Ability to develop and deliver professional presentations on behalf of the properties
Maintain confidentiality of guest information and pertinent hotel data
Able to work flexible, sometimes long hours
Excellent customer service skills
If you are interested in a challenging position and enjoy working in a fast-paced environment, please forward your cover letter and resume to:
Human Resources
Holloway Lodging Corporation
rmeagher@hlcorp.ca