Manager of Operations – CityStudio – Vancouver, British Columbia

CityStudio is seeking an experienced, adaptable and skilled Manager of Operations to execute the daily operational needs of CityStudio in Vancouver.

POSITION:

Full time, contract position, with standard 3 month probationary period. Renewable annually.

LOCATION:

CityStudio Vancouver @ 1800 Spyglass Place

COMPENSATION:

Salary is commensurate upon experience.

START DATE:

August 17th, 2015

ABOUT CITYSTUDIO:

CityStudio is an experimentation and innovation hub for the City of Vancouver where City staff, experts and students from 6 universities and colleges co-create projects that support city programs. Since 2011, CityStudio has engaged over 3000 students, 113 faculty and 60 City of Vancouver staff, contributing 156 projects and over 75,000 hours of skills training and public sector innovation towards Vancouver’s Greenest City, Engaged City and Healthy City Strategies. These projects offer unconventional solutions to improve our city.

We are building the next generation of changemakers and active city builders. Our 10 year vision is to create City Hall in the model of a “Teaching Hospital” with universities and other cities in the practice of collaborative city building.

In 2013, CityStudio was the first Canadian recipient of the Ashoka U-Cordes Innovation Award. The City of Vancouver received the 2013 CAMA Willis Award for Innovation for the CityStudio Program from the Canadian Association of Municipal Administrators. In 2013, CityStudio was recognized nationally as one of Tides Canada Top 10 for a groundbreaking initiative leading social change and innovation in Canada.

For more information about CityStudio: www.citystudiovancouver.com

WHO WE ARE LOOKING FOR:

Self­ set high standard in time management, organization and communication skills.
Ability to confidently make recommendations and take direction.
Ability to take initiative and work independently.
Experience supervising staff and volunteers.
Responsible, reliable and able to work in a dynamic and creative team environment.
Energetic, confident and kind.
Experience in project and/or program management with connections to urban issues and projects.
Experience with community ­based learning and collaborative research at the university level.
Able to identify and create opportunities and build relationships for collaboration and tangible outcomes.
Highly organized, detail oriented and self directed.
Proven warm and open relationship builder.
Seeker and supporter of new ideas.
Experience working with and mentoring students
Equal parts confident, curious and collaborative.
Self­ awareness is a practice.
Lastly, and most importantly, moving into our 5th year of this start­up project, we look very forward to working with people who are adaptable, energetic and are willing and able to jump in to get things done as needed.

RESPONSIBILITIES:

Accounting & Bookkeeping

enter and track all CityStudio accounting information into the ‘in­-house’ accounting system (budget, revenue (grants/fees/in kind) and all expense claims)
liaise with SFU admin and finance on revenue and expense allocations
assist Co­Directors and Campus Course Network Manager with annual budget preparation
Invoicing
ensure all contract invoices are in progress and up to date according to contract terms
create and manage all invoices for CityStudio
manage all A/P and A/R tracking and follow up for CityStudio invoices

Contract Administration

Execute all contracts required by CityStudio including:

employment agreements, Independent Contractor Agreements and Independent Services Agreements, Studio Rentals, etc
liaise with SFU admin team and comply with SFU contract requirements as required

Grant Administration

Ensure proper grant stewardship and writing, including liaising with SFU administration, our charitable sponsor and meeting grant reporting deadlines

Supervise Campus Course Network Manager

The Campus Course Network Manager oversees Citystudio courses on 6 post­secondary campuses in Vancouver each term, culminating twice yearly (December and April) with our legendary Hubbub inside City Hall

Additional Duties

Coordinate and manage all security and access cards for students, staff, contractors and studio rentals as required
Coordinate and manage all Studio Rentals, including invoicing, security, forms and insurance requirements
Coordinate and manage all studio and kitchen inventory, supplies and equipment
Act as studio facilities liaison with COV and 311 Contact Centre including:
serving as the CityStudio rep on the building Health & Safety Committee
facilities improvements
security, parking and bike parking concerns
troubleshooting electrical, plumbing, internet, phone, heat, A/C and coordinate all City Hall room bookings for meetings and events eg; Hubbub and coordinate COV staff and guests/presenters for the Studio Program as needed
Coordinate and ensure all general liability and other insurance requirements and payments are in place and up to date
Coordinate and ensure phone landline and internet bill payments are in place and up to date
Coordinate and manage all CityStudio contacts in a centralized CityStudio database or CRM
Consolidate all evaluation and Impact metrics across all programs

SUPERVISION AND COMMUNICATIONS:

The Manager of Operations will report to the Co­Directors
Communication and requests from the CityStudio Co­Directors will be given priority and responded to immediately.

The Manager of Operations is expected to participate fully in team meetings and events and follow all CityStudio staff protocols.

APPLICATION DETAILS:

Please include your full name along with the job title “Manager of Operations” in the subject heading of your email and submit your cover letter with salary expectations and CV to:
hr@citystudiovancouver.com

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