Position title: Community Support Coordinator

Compensation: This is a full-time position with the equivalent of 40 hours a week. Compensation is variable depending on experience and organizational fit.

Start date: August 1st, 2015 pending criminal record check (negotiable).

To apply: Please email a CV and cover letter detailing your relevant experience and why you want to work with Leadnow to jobs msk leadnow.ca* by July 15th, 2015. Interviews will be conducted on a rolling basis so early applications are encouraged.

Leadnow.ca is looking for a friendly, energetic, patient, self-directed Community Support Coordinator with strong communication and organizational skills and a passion for Canadian politics and social movements. This position involves both fundraising and administrative support for our team online and offline.

Responsibilities:

Coordinate small donor stewardship, including processing and updating donations, communicating with donors, and working with other staff to support effective fundraising efforts
Work with the Operations team to manage invoices and filing, support compliance with relevant regulations, and create and implement new administrative and operational systems as needed
Support effective communications with people from the Leadnow community, including answering phone messages, responding to emails, and reading and responding to mail
Provide orientation and logistical support to staff and volunteers on administrative and operational processes and practices
Coordinate administrative responsibilities in our Vancouver office such as picking up mail, processing invoices, and assisting our Executive Director in scheduling and preparing for meetings, technical support and other administrative tasks
Work with our Director of Engagement to summarize community feedback through research, analysis, reports and briefing notes
Prepare agendas and facilitate staff meetings for our online team

Desired skills and attributes:

Strong experience communicating with volunteers, supporters, and/or donors, preferably in a non-profit organization
Familiarity with fundraising and online donation systems
Experience in customer service or related sector
Extreme meticulousness & organizational skills
Exceptional attention to detail
Tech-savvy and comfortable learning new processes
Strong written and spoken communication in English, including a polite, articulate, and friendly phone manner
Friendly and positive outlook
Enjoys extensive email and phone communication as regular part of work
Ability to work independently from home or reliably as part of a team; often in an online format
Tactful and open to understanding other perspectives
Confident problem solving and troubleshooting skills
Self-directed, self-starting work style
Ability to research information and summarize key details
Ability to work with staff, Board members and donors with tact and diplomacy

Assets:

Strong spoken and/or written French
Financial administration / bookkeeping experience
Knowledge of Canadian politics
Experience with small donor fundraising or in fund development
Experience with online systems such as Trello, Xero, Skype and Paypal

We welcome and value the contributions that individuals who identify as members of marginalized communities bring to our organization, and encourage Indigenous people, people of colour, women, people identifying as LGBTQI, members of ethnic minorities, immigrants and people with disabilities to apply.

To apply:

Please email a CV and cover letter detailing your relevant experience and why you want to work with Leadnow to:
jobs@leadnow.ca
by July 15th, 2015.