Great City, Great Work, Great Future!
DEPARTMENT:     Office of the CAO
STATUS:     Auxiliary
NO. OF POSITIONS:       Three
UNION:     CUPE Local 387
HOURS OF WORK:     Non-standard work hours*
SALARY:     Recreation Worker 1: $17.71 (2015 rates) plus 12% in lieu of benefits, vacation and statutory holidays;
Recreation Worker 2: $19.27 (2015 rates) plus 12% in lieu of benefits, vacation and statutory holidays.

Reporting to the Heritage Programmer, the Interpretive Guide is responsible for delivering tours, programs and special events at historic Irving House, the Samson V Maritime Museum, and the New Westminster Museum & Archives. Duties may include: visitor reception; providing guided tours and demonstrations to individuals and groups; setting up and taking down programs and exhibitions; researching and assisting in the development and delivery of heritage and museum programs; promoting museum programs and services in the community; conducting exhibition checks; monitoring displays and assisting with collections inventory and documentation; supporting the safety and security of visitors, as well as artifacts and displays; working with volunteers and assisting in costume cleaning and maintenance. At times these positions may be required to lead school programs.

REQUIREMENTS:

Completion of Grade 12 or equivalent, supplemented by proven experience related to the work. Post-secondary degree in history, museum studies, communications, or similar is desirable.
Excellent customer service skills and guest service oriented.
Excellent people skills with a positive and upbeat personality.
Possess an interest in history and museum practices.
Experience speaking engagingly, clearly and audibly to large groups of people.
Willingness to wear Victorian-period costumes when on-shift at Irving House.
Experience in delivering guided tours to a variety of age groups.
Research skills and an interest in the care and handling of artifacts.
Available to work a flexible work-week Wednesdays to Sundays, with some evening work.
Ability to speak a second language is an asset.
Ability to successfully pass and maintain a criminal/police record check.

* The successful candidate must be available to work a flexible work week (Wednesdays to Sundays) with some evening work.