General Accountabilities
The Park Operations Technician is responsible to perform a variety of maintenance, security and gate duties, as well as dam, nature centre or pool duties as applicable, and to assist in the day to day operation of the park.

Specific Accountabilities
Participate in the maintenance and development of the Conservation Area and related lands, equipment and structures (dams, nature centres, etc).
Coordinate the work of students, primarily in the summer; and help provide training and ongoing instruction on machinery, equipment and other safe work procedures.
Enforce Conservation Authority policies and regulations at Conservation Area and satellite areas, as applicable.
Assist in all areas throughout the park as needed e.g., gatehouse admissions, security, etc.
Perform routine maintenance on equipment, other maintenance tasks throughout the park and basic carpentry and plumbing work.
Provide customer service to patrons by answering questions, responding to issues, etc.
Provide administrative support to the Superintendent as assigned.

Technical Accountabilities
Completion of a college diploma program or equivalent and at least two complete seasons of relevant work experience in a Conservation Area or park.
Knowledge of and experience operating and performing basic maintenance on a variety of medium and small equipment.
Basic carpentry and plumbing skills.
Working knowledge of the following legislation for enforcement and public inquiries: Game and Fish Act, Conservation Authorities Act, Occupational Health and Safety Act, Highway Traffic Act, WHMIS, Small Vessels Act, Liquor Licence Act, Trespass to Property Act, Water Resources Act, Off-road Vehicles Act.
Demonstrated interpersonal and communication skills.
Strong computer skills in MS Office. Experience with online reservation systems and point of sale applications is considered an asset.
Valid current certification in Standard First Aid and CPR.
Valid Driver’s Licence
Small Drinking Water System Operator Certificate and/or Wastewater Treatment Operator License is considered an asset.
P.O.A. designation is preferred
Able to work outdoors in all weather conditions

Competencies and Abilities
Professional Judgement
Sound judgment and discretion in dealing with confidential information. Sound judgment resulting in fair, efficient and effective decision making, bringing clarity and resolution to complex and ambiguous situations. Ability to carry out skillful negotiations and interest based conflict resolution. Managing emergencies decisively and effectively striving for minimal cost and disruption to individuals and operations. Recognize when to escalate appropriate situations to the next higher level of expertise
Integrity/Ethics
The willingness to hold oneself accountable for acting in ways that are consistent with stated values, principles and professional standards. Maintaining impartiality, objectivity and fairness when dealing with employees, consultants, contractors, stakeholders and other agencies. Maintains a calm and professional attitude in the face of change, stressful situations and challenges. A high level of personal and professional excellence including the ability to align personal and organizational values.
Goal/Action Oriented
Does not shy away from challenges and seldom gives up, especially in the face of resistance, setbacks or change. Seizes opportunities; takes initiative and is self-motivated. Organizes work, plans activities and sets priorities in a manner that meets competing needs and timely resolution of matters. Maintains high level of productivity and self-direction. Effective problem solving, collaboration, negotiation and facilitation skills

Team Work
Interacts with people respectfully and effectively as part of a team. Able and willing to share and receive information. Exceptional communications skills are required for working with internal teams to achieve mutually beneficial outcomes and to provide support to other programs within GRCA.

Customer Focus
Dedicated to meeting the expectations and requirements of internal and external customers. Develops and maintains effective relationships and ensures good communications with other staff, external stakeholders, contractors and other agencies. Works in close collaboration with internal on site staff to keep them apprised of relevant information and significant issues in a timely fashion. Demonstrated ability to build ongoing working relationships and communicating with tact and diplomacy. Exceptional communication skills to enhance relationships with the public – dealing with multiple inquiries, customer complaints and evictions
Deadline for Applications: 4:00pm February 22, 2023
Approximate Start Date: April 17, 2023
Length of Season: Mid-April to End of October recurring
The pay range for this position is Grade 4 $23.38 to 29.21 per hour 40 hours per week (Pay rate is under review)

To Apply:
Please send a resume and covering letter to careers@grandriver.ca in MS Word or PDF format and quote “POT Conestogo Lake” in the subject line.