3shape Technical Support and Training Specialist – Kelowna – Argen Canada

Argen Canada is a leader in technology sales, support, service and repair for digital dental cad/cam software, scanners and intraoral impression taking devices. We are currently seeking a candidate to join our team.

(NOC 6221)

Term:

Permanent, Full Time
Salary:

$23.50 – $26.00 an hour, depending on experience and training.
Group medical, dental and insurance benefits are available after 3 months of employment.
Requirements:

Fluent in both French and English
Formally trained in 3shape software (i.e. attended a course put on by 3shape),
Minimum of 1 year experience supporting 3shape software and events
Advanced computer skills
Customer service experience

Completion of High School Diploma and some form of post-secondary education.

Job duties:
This role’s main responsibilities and duties will be to provide support to customers and train customers on 3shape software, troubleshooting of digital cases for dental manufacturing and demonstration of the 3shape software. The successful candidate must also:

Assess clients’ needs and resources and recommend the appropriate services
Provide input into product design where goods or services must be tailored to suit clients’ needs
Consult with clients after sale to resolve problems and to provide ongoing support
Troubleshoot technical problems related to equipment or software
Train customers in the operation and maintenance of equipment
Be a self-motivated team player with a good attitude
Be punctual, reliable and a possess a highly productive work ethic
Be eager to learn

TO APPLY:
For more information on this position or to submit your resume in confidence:

Tel: 250-712- 1344 ext. 209
Fax: 778-478- 9585
Email: ScottW@argencanada.com
Or submit your application by mail to the following address:

Attention: Scott Wesolowski
Argen Canada
200 – 1353 Ellis Street
Kelowna, BC V1Y 1Z9

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