FirstOnSite Restoration has an immediate opening for a Construction Manager out of the Charlottetown branch.
FirstOnSite Restoration is the largest independent disaster restoration company in Canada. We provide unsurpassed emergency response, restoration and reconstruction services to the insurance industry, residential, commercial and industrial customers. With coast-to-coast coverage and 24/7 emergency service, we offer a wide range of services that remediate conditions caused by fires, floods, winds, mould, environmental hazards, accidents and other casualties at any type of facility.
Position Summary:
The Construction Manager will coordinate activities, resources, equipment and information and will keep the project and all related processes running smoothly. The Construction Manager accepts rebuild projects from the Project Manager and works toward completing the project within FOS acceptable GP levels. Focus is on ensuring the goals and needs of the insurance companies and our customers are being met.
Primary Responsibilities:
Coordinate restoration activities and resources of multiple projects simultaneously.
Receive, approve and sign off on business from Project Managers
Maintain a high level of customer satisfaction throughout the project with the Property Owner, Insurance Adjuster, Insurance Company and or Corporate Client
Update all parties involved on work progress and any changes and modifications to the original work order
Demonstrate effective leadership with co-workers in following and implementing the company Standard Operating Procedures.
Build, lead and deploy the best quality team to achieve the objectives of the corporate strategic plan
Ensure that all FOS personnel and sub-contractors, including branch personnel are following and are trained on current company health and safety policies and procedures
Develop a performance management process with all employees having regular feedback and specific development plans
Promote a culture of ‘employer of choice’ to attract, retain and motivate the best quality team
Select and manage sub trades for projects
Manage purchase orders, change orders and charge backs
Verify and approve sub-trade invoices
Maximize mitigation opportunities wherever possible
Develop and maintain detailed project schedules which include administrative tasks for multiple sites
Schedule the projects to include all project phases and dependencies including detailed design, material procurement, and installation
Obtain Notice of Project when it is required
Monitors customer satisfaction throughout project
Ensure project requirements are being fulfilled and deadlines, milestones and acceptable GP levels and are being achieved
Inspect progress and work quality during and post repairs
Develop and maintain strong relationships and act as a primary liaison with policy holders, estimators and adjustors in order to maximize customer satisfaction
Ensure collective and individual expectations are met and resolve disputes and complaints, where possible
Qualifications:
Education and Experience and desired certifications:
College Diploma in Building Construction, Engineering, Architecture or certification in a recognized trade
Minimum 3 years experience with a proven track record in construction management within the restoration/emergency or a related industry Formal training in a related field
Water Remediation Technician (WRT) certification
Fire and Smoke Restoration Technician certification (FSRT)
Odor Control Technician certification (OCT)
Proficiency with biological Technology
Skills and Knowledge:
Possess a detailed understanding of reconstruction practices for property that has suffered water, wind, mould, fire and vandalism damages
Knowledge of building codes and electrical, or plumbing, or mechanical and related codes.
Knowledge of the laws and ordinances regulating building construction.
Strong communication skills, both written and verbal
Proficiency in MS Office Skills (Excel, Word and Outlook).
Experience with ClaimTrak and XactAnalysis is a definite asset.
Basic accounting competency with an understanding of invoicing, billing procedures
Experience planning and monitoring budgets
Additional Requirements:
Excellent leadership and entrepreneurial skills.
Analytical, detail oriented, hands on, and a team player.
Customer service orientation with the ability to deal with customers under stressful situations.
Skilled at managing multiple projects, opportunity analysis and decision-making
To apply, please submit a cover letter & resume quoting competition #CM0819-CB to Don Cameron, Branch Manager:
By e-mail: dcameron@firstonsite.ca
In person: 249 Brackley Pt. Road, Charlottetown
By fax: 902.566.3224
We would like to thank all applicants in advance; however only those applicants selected for an interview will be contacted.