OutReach Media (outreachmedia.ca) is a fast paced digital marketing company based in Toronto. We are a passionate team of marketers, designers, developers, entrepreneurs, analysts, educators and technical specialists who team up for your every requirement.

We are looking for a full time Operations Manager/Coordinator to join our team and partner in achieving amazing results for our clients.

The Operations Manager/Coordinator provides operations support to the senior management team. The successful candidate should have excellent organization and communication skills, is passionately detail oriented, collaborates, leads, and takes initiative well across all teams.

Responsibilities:

As a member of the operations management team, work with our production and creative team in scoping, briefing, workflow, and quality control review of projects
Conduct weekly performance reviews with digital marketing team leads for constant improvement
Check and ensure that contracts are managed end-to-end and client reporting is adhered to
Take leadership of process improvement
Manage sales communications and customer support to ensure client service is in accordance with the company’s service standards
Prepare sales proposals and documentation in coordination with the production team and sales reps
Manage full team compliance with the use of company CRM, task and project tracking systems to smooth workflows and to meet deadlines
Project record-keeping in the Company system including contracts and invoicing schedules

Qualifications:

Background in Business, Marketing, CommunicationsWorking knowledge of MS Office
Creative, has strong written and verbal communication skillsExtremely detail oriented and excellent organizational skills is a must

TO APPLY:

If you have the skills and experience required for this position, please forward your resume to:

E-mail: christin@outreachmedia.ca