Employment Opportunity
IT Support Technician – Town of Truro
Permanent Full-Time Non Union Position
Closing Date: Thursday April 23, 2015 at 4:00 pm
The Town of Truro is currently accepting applications for a permanent full time position of IT Support Technician. The successful candidate will be self-motivated, people oriented and will provide efficient and effective technical support to all Town departments.
Nature of the position:
Under the direction of the IT Manager, the IT Support Technician is responsible for providing responsive, efficient and effective technical support to staff in all Town of Truro Departments. The IT Support Technician is responsible for supporting both software and hardware utilized by the various departments, as well as maintaining accurate records of equipment, actions and time spent while providing support. In addition, the IT Support Technician may be requested by the IT Manager to provide assistance with IT related projects and research. There may be occasions where circumstances or projects occur outside the regular hours of employment. It is expected that the IT Support Technician will make him or herself available for overtime as required.
Qualifications
Completion of Grade 12 or equivalent;
Completion of Information Technology Certificate or an acceptable combination of education, training and experience.
Proficiency with the usage of iOS products;
Proficiency with the usage of Microsoft products in a network environment;
Strong knowledge of Operating Systems (DOS, all versions of Windows, Linux/Unix, VMware);
Strong technical knowledge including networking, security, TCP/IP, telephony technologies, PC Hardware, RAID Technology;
Knowledge of Municipal Government operations, an asset.
Competencies
Excellent customer service and interpersonal skills;
Excellent organizational and time management skills;
Excellent communication skills (listening, written, and oral);
Eager and willing to learn;
Ability to work under pressure while maintaining professional demeanor;
Analytical ability is required to troubleshoot and resolve technical issues quickly; be self-directing; demonstrate the ability to work to meet deadlines; and have the ability to multi-task.
Application Provisions:
Resumes and cover letter required and should include: education, experience, qualifications and any training that is directly relative to this position. This position is subject to the applicant`s ability to successfully complete and provide a Criminal Records Check.
The anticipated start date for this position is May 1, 2015. Salary and conditions of employment will be in accordance with the non-union personnel policy and the salary range established for the position.
If you meet the requirements and are interested in applying, please submit your cover letter and resume:
Human Resource Officer
Town of Truro
695 Prince Street, Truro, NS B2N 1G5
Email : thamlin@truro.ca
Ph: (902) 893-6081 Fax: (902) 893-0501