Job Description and Purpose
The Recycling Council of British Columbia is seeking a Recycling Hotline Information Officer to work with the Hotline team to provide waste reduction information for callers from British Columbia and Alberta. The role of the Information Officer is to empower and support callers in making informed 3Rs decisions by providing information on waste avoidance, recycling services, regulations, programs and initiatives.
Skills and Abilities Required
The Information Officer should be an energetic, team-oriented person interested in MAKING A DIFFERENCE. This position requires an understanding of waste reduction, recycling, and composting issues and programs in BC and/or AB. The ideal candidate will possess the following skills and attributes:
An interest in working with environmental and/or waste management programs
Proven knowledge of waste reduction, recycling and composting issues in BC
Education in environmental science, resource management, geography, political science or related field
Volunteer experience in the waste management or environmental field
Excellent customer service skills; call centre experience an asset
Excellent verbal and written communication skills
Computer literacy and proficiency with MS Office applications and database software
Self-motivated, with the ability to work independently as well as part of a team
Duties and Responsibilities
Responding to enquiries to the RCBC Recycling Hotline by phone and email. The Hotline team responds to over 200 phone inquiries per day.
Maintaining the currency and accuracy of information contained in the Recycling Hotline database, fact sheets, research reports and other reference materials.
Performing miscellaneous office duties as assigned.
Researching new issues and unusual enquiries.
Keeping current on developments in the waste reduction field.
Position Details
This is a permanent, full-time position. The position will start August 4th, 2015. The successful applicant will work five days a week, 7 hours a day, for a total of 35 hours per week. The Recycling Hotline operates Monday to Friday 9am to 4pm. The starting wage is $15.50 per hour. RCBC offers a benefits package after three months.
Application Procedure
Please submit cover letter & resume, attn: Jessie Christophersen, Information Services Assistant. No phone calls please.
Recycling Council of British Columbia
Unit 10-119 West Pender Street
Vancouver, BC V6B 1S5
Fax: 604-683-7255
Email: employment@rcbc.ca
Application Deadline: June 26th, 2015. For information on RCBC, visit us at http://www.rcbc.ca.