If you are looking for a customer facing position in a fast paced, dynamic environment, have advanced software skills and experience with collection software, consider joining the Comtech team. Comtech Systems, makes of award-winning Collect! is seeking a support specialist with collection experience to provide software support, software modification and industy expertise for client projects.

Qualifications:

Helpdesk experience, ideally in collections industry
Knowledge of collection industry practices, needs & trends, ideally large and small shops
Experience with one or more major collection software systems a major asset
Advanced software skills, eg proficient with Excel and other text editor tools to manipulate date
Ability to read, understand and create technical instructions and documents
Ability to diagnose and resolve technical and/or network issues (eg LAN access)
Ability to solve software users’ technical problems and debug user issues

Experience with setting up systems to support agency and client needs. Knowledge of Collect! a major asset. Collect! is a world leader in accounts receivable management software with 25 year history and users in ovr 40 countries. Version upgrade ready for imminent release.  see website at www.collect-dot-org.

TO APPLY:

Apply with cover letter, salary expectations, resume and references to careers@collect.org. For more details on the work, characteristics sought and benefits offered, see www.collect.org/careers