The City of White Rock is a unique, ocean-side community of approximately 20,000 citizens known for its sunny weather, expansive beach, historic pier, delightful restaurants, and sense of community. The City is located half an hour south of Vancouver on the shore of Semiahmoo Bay.

The Recreation and Culture Department seeks several casual Recreation Facility Clerks to join their team on an as-needed basis. Reporting to the Director, Recreation and Culture, this position processes recreation program registrations and facility bookings (e.g. ice rink, halls, and parks), sets up reoccurring programs, and monitors program enrollment. Other clerking duties include preparing and maintaining office records, including correspondence, reports, minutes, flyers, and statistics, and performing a variety of payment processing transactions. As a front line staff member, your exemplary customer care skills will be demonstrated in supplying information, assistance, and direction to the public and other groups and handling inquiries regarding rules, programs, and regulations. Evening and weekend work are required as part of the working hours of this position.

Necessary skills and qualifications include:

Completion of Grade 12, supplemented by related coursework and sound office administration experience;
Demonstrated proficiency with utilizing office equipment and related software; experience using MS Office programs (particularly Outlook, Word, and Excel) and registration and facility booking software (particularly CLASS) is preferred;
Proven record in developing and maintaining positive relationships with both internal and external clients, reflecting a strong commitment to customer service; understanding user group needs;
Sound knowledge of cash register, and cash handling procedures and practices;
Exercise initiative in making decisions in accordance to applicable rules and policies;
Must successfully pass a criminal record check.

The hourly wage range for this position is $22.72 – $26.63 hourly with 11% in lieu of benefits. If your experience and education have prepared you for success in this position and you are committed to working in a manner that supports a respectful, healthy and safe environment, we invite you to submit a cover letter, a Recreation Facility Clerk Application Form (available on the City’s website or from the Human Resources Department), and a resume. Only complete packages will be considered.