PART-TIME HEALTHCARE RECEPTIONIST / CLINIC ASSISTANT

Looking for a motivated and professional individual with exceptional customer service skills.
Opportunities for health benefits.

This is a part-time contract position, with potential for growth as the clinic expands.

Requirements:

Sensitivity to confidential matters
Highly self-motivated and directed
Strong problem-solving skills
Ability to multi-task efficiently without compromising on quality
Dependable, punctual and able to work flexible hours
Able to handle office equipment, including multiple line telephones, printers, photocopy machines, and other office related equipment
Basic computer knowledge
Exceptional customer service skills
Committed to quality care and exceptional client service
Sensitive to client needs, Works to accommodate client requests
Can build positive relationships with high level of interpersonal skills
Can interact with people in a positive, warm and courteous manner
Strong written communication skills
Strong work ethic, including superior organizational and time management skills, and superior attention to detail
Willingness to pitch in when needed
A passion for health promotion and/or experience in the health administration field is a definite asset
Fluency in secondary languages is a definite asset
Interest in social media is an asset

Responsibilities:

Representing the clinic in a very professional and courteous manner
Reflecting the clinic’s values of client-centred care and health promotion
Handling incoming telephone calls and emails
Managing practitioners’ schedules and client bookings
Following up on client requests and responding to insurer enquiries
Greeting and directing clients, visitors, and staff
Providing intake orientation to new clients
Processing payments and some insurer billings
Organizing and preparing client files for practitioners
Acting as the liaison between clients and practitioners
Ensuring client satisfaction by responding to client needs with professionalism and exceptional customer services
Working independently and with a team
Providing support to staff on general administrative processes
Managing client data entry with exceptional precision, including storing, retrieving, and updating files
Assisting with payment transaction reports and payroll
Clerical duties including maintaining an electronic and hardcopy filing system; assisting in preparing and managing mail-outs, reports, other correspondence, and deliveries; and, managing client mailing list
Assisting with managing office supplies, inventory and ordering
Helping to maintain clinic standards of cleanliness and organization
Assisting with promotion of services, and with coordination and updating of promotional materials
Additional general administrative duties assigned as required

TO APPLY:

Please submit a résumé with cover letter. Applications without a cover letter will not be given priority. Applicants being considered for an interview will be contacted. All other applications may be kept on file for future opportunities.

E-mail: info@trilokahealth.ca

We thank all applicants for their interest!