Key Responsibilities:
Manage day-to-day operations of the food market and cafe, including overseeing inventory, ordering, and scheduling
Provide exceptional customer service and support to our customers, including responding to inquiries and addressing any concerns or issues
Develop and implement strategies to increase sales and profitability of the market and cafe
Develop and maintain relationships with local vendors and suppliers to ensure that we are providing high-quality, local, and sustainably sourced products to our customers
Hire, train, and manage a team of staff members to ensure excellent customer service and operational efficiency
Ensure that all food safety and sanitation standards are being met and maintained
Develop and implement marketing and promotional strategies to increase visibility and awareness of the market and cafe
Monitor and manage expenses to ensure that we are operating within budget

Qualifications:
5+ years of experience in a management role in the food industry
Strong environmental and social values
Excellent customer service and people skills
Proven track record in managing a team and providing exceptional customer service
Strong organisational and problem-solving skills
Ability to work overtime and weekends as needed
A valid food handler and smart serve certificate.
We are looking for someone who is passionate about sustainability, community, and providing exceptional customer service. The ideal candidate will have a proven track record in managing a team and providing exceptional customer service in the food industry.

As the Store Manager, you will have the opportunity to make a positive impact in our community and the world. We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company.
Join our team and help us make a difference in our community and the world! If you are interested in this position, please submit your resume and cover letter to justin@mrktbox.com with the subject line “Store Manager – Ottawa Market.”