Our company was founded in 1977 on the entrepreneurial spirit of two brothers and that spirit still exists today across our entire organization.

We love sports and competition and bring that to life across our brands- including Umbro, Teva, Hoka One One, Sportcraft, Tapout and more. The characteristics found in sports of competitiveness, fair play, passion and teamwork are evident throughout our company. We are looking for someone who embodies these principles. You are ambitious, keen to learn and quick to adapt. You also know how to communicate and assert yourself with an open attitude and determination. You enjoy working in a team environment and want to win as a team.

Using a customer first attitude, balancing the needs of both internal and external stakeholders is paramount to success in this role. The Customer Service Department is the communication hub of the business ensuring that we deliver on our commitments. The position will include:

Providing top-notch customer service (Internal/B2B/B2C) through face to face/phone/email
Proactively ensure the smooth transition of our products from customer order through to delivery
Participate in continuous improvement within the department.
Other duties as required by the team

Qualifications:
A positive attitude that is infectious to the rest of the organization and customers.
Superior customer service skills
Self Starter
Strong written and verbal communication skills
Quick learner to become an expert on RMP’s internal computer systems.
High School Degree or GED required. Some college or University strongly preferred.
2+ years of customer service and/or sales and/or call center experience preferred.
Bilingual French an asset

TO APPLY:
Those with interest- please apply with resume by Friday April 15th

E-mail: mshoemaker@rmpathletic.com