About Us:
We are a donor-driven social enterprise with the purpose of providing individuals with disabilities the opportunity to enhance their lives through meaningful employment. The success of Goodwill’s retail operations revolve around the generosity of people in our community choosing to donate to Goodwill. These donated items are then sold at low prices to the public through Goodwill retail stores, giving the community the opportunity to get quality items at a greater value.

We value Teamwork, Respect, Integrity, Recognition, Customer Service, and Safety. Our ambitious, motivated and hard-working team members set us apart as an organization driven towards greatness.

The Opportunity:
We are currently looking for a result oriented individual; with an entrepreneurial spirit striving for excellence in customer service. As a Retail and Processing Assistant Manager, you will be responsible in the day-to-day operation of all aspects of the store including financial performance, sales, donation collections, material processing, personnel management, health and safety initiatives, and loss control activities.

Key Responsibilities:
Reporting to the Retail and Processing Store Manager, your key responsibilities will include:

Professionally interact with customers as required by managing concerns, complaints and compliments, when necessary. Maximize sales performance through proper rotation, display, signage and inventory of processed merchandise.
Maintain sales floor appearance, cleanliness and shopping environment, including, but not limited to, machines, restrooms and odor control.
Supervise staff, provide encouragement and, when necessary, develop performance management plans for review with the Store Manager.
Participate and lead staff meetings and training as required.

Candidates Requirements:
As a Retail and Processing Assistant Manager, you are able to engage people, lead the team by example, and encourage team work by creating a fun and energized environment. Your past work experience must include at least 2 years of supervisory experience, preferably in a retail environment.

In order to be successful in this role, you should demonstrate following skills and qualifications:

Excellent communication and interpersonal skills.
Able to influence, empower, and motivate staff, and hold team members accountable for the completion of responsibilities as well as attainment of performance goals.
Sound decision making and problem solving skills with good business sense.
Minimum high school diploma or equivalent. Post-secondary diploma or degree in retail management or business is an asset.
Must be at least 18 years of age or older and pass a criminal record check.

TO APPLY:
The Application Process:

Candidates interested in this opportunity should forward their resume and cover letter in confidence via email to hr@goodwill.ab.ca or via fax @ 780-669-5630 by Monday, February 15, 2016.