Job Summary
Exactus Energy is looking for a Site Survey Administrator to work closely with our Site Management Team to recruit site technicians and schedule residential projects. The ability to work independently while coordinating with other team members in a consultative manner will be important in ensuring success in this role. Our ideal candidate is adaptive, and able to grow with our company. Candidates with experience in the solar industry and/or customer service would all be well suited for this position.

The ideal candidate will:
Enjoy a fast-paced, deadline-driven environment
Work efficiently independently while also coordinating with other team members
Be able to interact with a variety of individuals with resilience & confidence

Responsibilities
Managing multiple constraints to schedule appointments in a timely manner
Effectively correspond with clients and subcontractors to ensure scheduling timelines and objectives are met
Ability to build rapport with subcontractors to drive retention and quality
Actively recruiting in active markets to fulfill job requests with quick turnaround
Create talent pipelines with potential candidates for job opportunities
Deal with incident reporting & repairs in a timely and understanding manner

Qualifications and Skills
Proficiency in Spanish will be considered an asset
GSuite: Gmail, Calendar, Gmass
Knowledge of project management and CRM softwares is considered an asset, but not required (Salesforce, Smartsheet)
Exceptional customer service skills, especially over the phone
Outstanding written and verbal communication and problem-solving
Organizational skills with the ability to multitask and thrive in a fast-paced environment, adapt quickly to change, and develop new skills
1-3 years experience and/or related work experience in recruitment or scheduling role
Able to work a shifted work schedule (e.g. Wednesday to Sunday, 12pm to 8pm EST)

Only applicants who send their resumes and cover letters to hiring@exactusenergy.com with the subject line “Site Survey Administrative Assistant” will be considered. As this job is remote, applicants from anywhere in Canada are welcome to apply.