Are you excited at the thought of being the in-house ambassador and point person with a growing and ambitious business? Do you want to work for a company that embodies the principles of its name? Do you love fair trade and organic coffee? If yes, please read on to learn more about this opportunity to join our team as Office and Customer Relations Manager.

Ethical Bean Coffee is currently seeking a dynamic, full time office manager to provide a range of in-house and front line support to all involved with Ethical Bean. As we expand distribution across Canada, into the US, and beyond, we are looking for a candidate who is excited about growth and reflects the entrepreneurial and hands-on spirit embodied by Ethical Bean Coffee.

You will:

Be the voice and face of Ethical Bean Coffee to many of our fine customers, friends and suppliers. Not quite a life line – but close
Link account managers with customers to support growing sales and marketing efforts
Conduct outbound calls to maintain regular contact with our growing list of customers and keep them stocked up on our fantastic coffees
Work closely with accounting to not only ensure that orders are entered correctly, but that payments are received and billing information is up-to-date
Give thoughtful and courteous answers to customer inquiries about coffee, brewing, community events, and sustainability as they arise
Be the first point of contact for external requests for community event sponsorships and donations
Fill in the gaps among the office and production team as needed!

Your skills:

Well organized and equipped to handle multiple jobs each day
Thrive in an environment with minimal supervision
Strong attention to detail to ensure customers receive exactly what they ordered when they need it
A people person with strong communication skills
Comfortable with the Mac operating system and Microsoft programs
An adaptable quick thinker able to creatively solve problems
A proactive member of the team who spots when things need fixing – and fixes them!
Be the voice of the Ethical Bean brand via email, phone and in person

Nitty Gritty

This position is full time (38 hours/week) Monday to Friday reporting directly to Ethical Bean’s COO, Viren Malik. All full-time positions at Ethical Bean qualify for our extensive benefits package. Compensation to be discussed at the time of interview.

How to apply

Please submit all applications to:
info@ethicalbean.com
We thank all applicants and note that only candidates selected for an interview will be contacted. Applications will be accepted as soon as possible until June 10th, 2015. No phone calls please.

Working at Ethical Bean Coffee

Located in Vancouver BC, Ethical Bean roasts only the best Fairtrade Certified, Organic Coffee. We pride ourselves in being both just, and better, in everything that we do. “Just” reflects the company’s goal to always do the right thing. “Better” reflects the desire for excellence in service, business, operations, and products. Ethical Bean doesn’t just want people to feel good about coffee – Ethical Bean want them to love it, for all the right reasons.

Ethical Bean Coffee shines with a small but dedicated team in its office, production, and Café facilities. The full days go by quickly and one is rarely the same as the last. This is a dynamic and driven environment, with more than a few perks worth mentioning: great coffee; great people; a bright, open concept office located in beautiful Vancouver; and strong community involvement with policies that reflect our values.