Be part of a progressive solution to waste diversion!
Product Care Association is recruiting for a full-time Member Services Coordinator position based in the False Creek/Mount Pleasant area of Vancouver.
Product Care is a non-profit industry organization that develops and manages recycling programs across Canada and in the US. We are proud to manage collection and recycling programs for special waste products like lighting, smoke alarms, outdoor power equipment and appliances, paint, and household hazardous waste. Please visit http://www.regeneration.ca to learn more about the organization and the programs we manage.
The successful candidate should be an enthusiastic and committed individual with a background in sales and customer service, able to thrive in a fast-paced, dynamic environment where multi-tasking is a must.
The Member Services Coordinator position includes:
Maintain steward recruitment lists for all stewardship programs
Conducting outreach to recruit potential stewards for existing and new programs and follow up
Communicate with existing members about expanded obligations under provincial and state regulations
Maintain contact information for all member stewards
Field calls related to online registration, sales reporting, membership, and other related program questions.
Provide support regarding delinquent members
Coordinate improvements to online member registration and reporting platforms
Provide member and recruitment data for internal and external reporting
Other administrative support to stewardship programs as required
The ideal candidate will have the following attributes:
Minimum 2 years related work experience in customer service and/or sales.
Exceptional communication skills, both verbal and written
Organized with strong administration skills
Team player
Ability to multi-task and work in a fast-paced environment.
Solid working knowledge of MS Office (Word, Excel, Power Point, Outlook) and excellent computer skills.
Post-secondary degree/diploma preferred
Competency in both written and oral French an asset
Product Care offers a competitive salary and benefits package for this regular, full time position along with a dynamic, team-based work environment and the satisfaction of knowing your efforts are making a positive difference for the environment.
Please apply with your resume and cover letter in confidence to:
resumes@productcare.org
quoting “Member Services Coordinator 2016” in the subject and indicate your date of availability. Applicants are encouraged to apply as soon as possible.
We thank all that apply, but only those selected for an interview will be contacted. Please apply by February 1, 2016.