Cellcom Communications is currently looking for an Account Executive to join our team in Ottawa. The primary responsibility of the Account Executive is the selling of Bell Mobility into medium and large size businesses. You will have a thorough understanding of the needs and applications of Corporate Accounts to propose solutions that leverage the full range of Bell Mobility’s products and services.
KEY RESPONSIBILITIES:
Acquire new customers
Oversee the sales process from beginning to end: evaluate clients’ needs, schedule sales presentations (creating a PowerPoint presentation), collect the necessary information to open new client accounts
Understand promotions, remain informed on price changes, promotions and products
Keep clients informed of upcoming products, service and/or discounts
Perform follow-ups with clients to ensure they are completely satisfied
Provide effective after-sale service: advise clients on types of equipment and/or accessories that would best suit their needs
Train customers on the proper use of their equipment
Address customer complaints and propose sound solutions
Weekly appointments with potential clients
Cold Calling every day
Properly demonstrate all features and benefits that are specific to each individual customer
Follow through with all promises made with all customers
Weekly reports and meeting
Develop and maintain a loyal customer base through high quality service
QUALIFICATIONS AND EXPERIENCE:
Three (3) years experience as a Sales Representative in the Telecommunications industry
Significant knowledge of cellular technologies
Knowledge of Excel, Word and PowerPoint
Strong customer service orientation
Intermediate computer skills
Strong communication (oral and written)
Strong presentation skills
Bilingual (French and English) is an asset
TO APPLY:
If you have the skills and experience required for this position, please forward your resume to:
E-mail: recrutement@cellcom.ca