Hours: Fulltime
Pay: $15 per hour

There’s a reason our society isn’t taking action to stop global warming — we are on auto-pilot, driven by our fears and craving, unable to make the difficult choices we need to make. With mindfulness, we see what’s really going on, where true happiness comes from, and that we don’t need to consume so much to be truly happy. We can let go of our fears and craving and be who we really want to be. As a society, our minds can evolve so that we are able to sustainably manage ourselves and our technology.

The Centre for Mindfulness Studies (CMS) is a dynamic, fast-growing and innovative social enterprise. We seek to be the national leader in the application of mindfulness-based approaches in health care, education and social services. We are also a caring organization. Our service and care for our clients, our community and our staff is at the heart of everything we do.

We’re looking for someone with a passion for service and an interest in mindfulness as a means of personal growth, well-being and mental health.

CMS currently has 7 staff and 35 faculty. As a registered charity, we offer clinical treatment to individuals suffering from mood disorders e.g. anxiety/depression and chronic health conditions, e.g., pain, cancer, etc. The Centre also provides professional development programs for healthcare, education, workplaces and social service providers. The Centre extends these services for free or at a nominal cost to marginalized populations and the front line workers who support them.

We are looking for someone with excellent administrative skills as well as a passion for service and an interest in mindfulness as a means of personal growth, well-being and mental health.

Reporting to the Manager of Operations (Fee-based Programs), the Operations Coordinator is a front-line point of contact and support for our clients and our faculty. This role includes a variety of administrative responsibilities, ranging from handling client registrations and queries, to supporting faculty with their requirements for course delivery, to ensuring that all required supports and documentation are in place for effective course delivery and evaluation.

KEY RESPONSIBILITIES INCLUDE

Administrative Support:

Ensures all program requirements for equipment, supplies, and hand-outs are in place
Manages the use and upkeep of the training premises
Manages bookings and the booking calendar for the training rooms

Client Support:

Provides a positive first impression of the Centre for Mindfulness Studies
Responds to client e-mail and voice mail queries and concerns
Informs and reminds clients about program schedules, requirements or changes
Tracks manual payments, registrations, cancellations, credits and refunds
Works with Financial Officer to reconcile program payments

Program Delivery Support:

Supports facilitators’ program requirements for room set-up, hand-outs, supplies, equipment, and refreshments
Organizes and files information and evaluation documents for every course
Coordinates the issuing of certificates and continuing education credits from accrediting bodies, e.g., OCFP, for eligible participants

Other duties as assigned

SUCCESSFUL CANDIDATES WILL HAVE

Ability to develop effective interpersonal relationships and provide warm and consistent customer service
Excellent ability to manage time and stressful situations
Excellent oral and written communication skills
Professionalism and integrity
Ability to use discretion, judgment and tact in handling sensitive or confidential information or situations
Ease with computer systems
High attention to detail and excellent problem-solving skills
Proven ability to work independently as well as collaboratively
Flexibility of schedule in order to accommodate the needs of fluctuating program load. Programs are offered weekdays, evenings and weekends, and the Program Support Assistant will be responsible for providing administrative support for courses offered outside of office hours.
A desire to work in harmony with others, and to learn effective ways to interact and take care of yourself, others, and the job at hand

HOW TO APPLY

For more information visit http://www.mindfulnessstudies.com.

Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to:
dorothy@mindfulnessstudies.com
by July 10th, 11:59pm.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.