Reference Number: 2015-11-CB
Reports To: Supervisor, Billing Services
Division: Financial Services
Location: St. John’s, NL, Canada (You must be eligible to work in this location)
About Inmarsat:
Inmarsat plc. is a FTSE 250 company with a profitable track record and significant growth aspirations. We operate in over 80 countries with more than 40 offices worldwide. The next few years will see the exciting realisation of business opportunities on Inmarsat’s existing fleet of 10 satellites, including the $1.2 billion launch of our next generation satellites and services, Global Xpress (GX).
Inmarsat is the industry leader and pioneer of mobile satellite communications, and we offer an unrivalled portfolio of global satcom solutions and value-added services to keep people connected at all times – whether travelling on land, at sea or in the air.
Our customers are found in many different sectors – but they are typically businesses and organisations that need to communicate where terrestrial telecom networks are unreliable or simply cannot reach.
We are an enterprising and multi¬cultural company. More than 55 nationalities are represented in our workforce, reflecting the global and dynamic nature of our business. We look for high-calibre, forward-thinking, energetic people with a “can-do” attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company’s ongoing success.
Key Responsibilities:
You will be responsible for entering and maintaining customer billing information in Inmarsat’s billing systems, ensuring the timely distribution of electronic and paper invoices to customers and performing quality assurance functions associated with billing operations activities. The requirement to coordinate with Sales, Operations and IT personnel on a regular basis will be facilitated by your strong interpersonal skills. You will utilize your exceptional organizational skills to monitor and report on areas for improvement within our customer billing process.
Desirable Knowledge and Skills:
Knowledge or experience in accounting and/or IT would be considered an asset.
Inmarsat Qualities:
Inmarsat employees aspire to certain behaviours which support our wider corporate values, and lie at the heart of our continued success as an organisation. In this position, the following qualities are paramount:
Efficiency: Efficiency is about maximising benefit and profit, while minimising effort and expenditure. Managed correctly, it reduces costs, waste, and duplication and enables the delivery of quality products and services to our customers.
Customer Excellence: Customer Excellence applies to both our external and internal customers. It is about having a market orientated approach that enables the business to deliver what the customer wants. It is about organising activities, and making decisions that are based around information about customers’ needs, rather than what we think is right for them customer. It requires the development of long-term, collaborative and trusting relationships that combines customer needs with Inmarsat expertise.
Open Communications: Open Communication is about treating one another with respect and delivering appropriate, clear and focused messages. It is about fostering collaborative relationships, whilst maintaining individual accountability. It allows the best ideas to surface from anywhere within the organisation from those who have a genuine contribution to make. It cultivates an open environment that facilitates informed decisions, understanding and trust.
Applications:
In order to apply please send a CV and covering letter, quoting the Role ID and Job Title, to:
Closing date for applications: September 8, 2015